URGENT: Upload Error - Deadline March 15

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Hi Kinolime Team,

I’m experiencing TWO critical issues with my submission:

Issue 1 - Original Account: I successfully uploaded my screenplay and treatment and saved. Later, when I tried to re-upload, the system said “this title is already taken” — confirming my first upload and saved exists. But I cannot find my play anywhere in my dashboard.

Issue 2 - New Account: I created a new account to try again. After uploading all files and filling in the logline/synopsis, I get this error when trying to submit: “Something went wrong on our end. Please try again later or contact support if the problem persists.”

Could you please help me urgently?

Username: yuchinmei

Username: **csr36635

Thank you**

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Me too. Maybe their submissions server has crashed.

I hope that raising this error will allow you to submit even if the deadline is reached . . . .

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Yoni Here from the Kinolime Team, check your DM, Glad to help

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Hi, you should write in the chat box that opens in the website, I had the same issue and they helped me. Best of luck!

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Hello Yuchinmei

Since it is a final day today, contact Karin via email at: support@kinolime.zendesk.com she is very sweet and professional to help quickly. She also helped me. All the best lady-YUCHINMEI